Menu
Welcome to UpStyle Photos' FAQ page! At UpStyle, we're not just about capturing moments; we're here to make your event unforgettable. Got questions? We've got answers! Whether it's about booking, setup, or creating the perfect vibe for your gathering, consider us your go-to team. Your experience matters, and we're here every step of the way.
Planning an event should be exciting, not overwhelming. That's why we're on a mission to make things as easy as a breeze on a summer day. From the first click to the final flash, our streamlined booking process ensures a hassle-free experience. Contracts and invoices? Sent straight to your inbox. Completing them? A breeze on any device. Because when it comes to your special day, simplicity is our style.
Got a burning question or a quirky concern? We're all ears! Your event is unique, and so are your queries. Drop us a line if there's something specific on your mind. Whether it's about the size of our candy cart, the height of our LED letters, or just wanting to chat about the latest photo booth trends, we're here for it all. Your curiosity is our command, so fire away, and let's make your event extraordinary!
Your questions answered...
The retainer fee is £50 for stand-alone photo booth hire and £100 for any bundle deal with LED letters or a candy cart. This fee is required to secure the date for your event with the remaining balance due 14 days prior to your event.
We make the process convenient for you. Contracts and invoices are sent via email and can be completed online using any device. This streamlined approach allows for efficient and hassle-free booking.
UpStyle Photos prioritises safety. We have full public and employee insurance, and our equipment is PAT tested. If needed, we can provide these documents to your venue for verification. In addition, we can provide staff who have full disclosure Scotland documents.
For the photo booth setup, we recommend a minimum space of 8 feet deep by 6 feet wide by 6 feet high on a level surface. Additionally, to ensure a seamless experience, we require easy access to the venue and a 220 Volt outlet from a reliable power source within 15 feet (along a wall) of the setup area. Please consider these space and power requirements when planning the layout of your event space. Feel free to inquire for more specific details based on your chosen package.
We require a minimum of one hour for equipment setup and testing before the scheduled start time of the event to ensure a smooth and successful photo booth experience.
We are here to accommodate your needs. If you have specific requests or concerns, feel free to discuss them with us during the booking process. We strive to provide a customised and memorable experience for your event.
Your questions answered...
Our candy cart hire comes fully loaded with a variety of pick ‘n’ mix sweets. The amount depends on the booking made, with a minimum of 6 varieties of sweets included. We provide candy bags, tongs, and scoops for a delightful and interactive experience.
We decorate the candy cart in a minimal yet stylish theme, adding a touch of charm to your event.
To ensure a seamless experience, please ensure your venue is informed and has appropriate space for the candy cart setup. The dimensions required are 2.5 feet deep by 4.5 feet wide by 6.5 feet high. The cart will be set up before the booked time and remain in place for the duration. We handle the removal at the end of your event, and it should stay in its designated location.
We offer packages ranging from 100 covers to 200 covers, but we can accommodate any size event. A portion (a cover) is approximately 125-150 grams. We’re flexible to meet your specific needs.
A: Any sweets not used by the end of the event are bagged up and left behind for you. It’s a sweet way to enjoy the festivities a little longer!
Yes, we can accommodate dietary needs with advance notice. Please let us know, and we’ll ensure everyone at your event can enjoy the sweet treats.
Your questions answered...
Currently, we offer two distinct LED letter options: “LOVE” for a timeless and romantic touch, and “MR&MRS / MR&MR / MRS&MRS” for a personalized and celebratory display. These letters are approximately 1 to 1.5 meters long and stand 1 meter in height.
Both sets of LED letters require a 220 Volt outlet from a reliable power source within 15 feet (along a wall) of the setup area. Our team will handle the setup, ensuring the letters are arranged securely and remain in place for the duration of your event.
For the LED letter setup, we recommend a minimum space that accommodates each letter, with each letter being approximately 1 meter to 1.5 meters long and standing 1 meter in height. Ensure easy access to the venue and a 220 Volt outlet from a reliable power source within 15 feet (along a wall) of the setup area for optimal placement.
Your time is valuable to us. We'll reply within 24 hours. Check your spam folder in case you miss us. Looking forward to connecting!